If the printer is paused, untick Pause Printing from the menu. In the Devices and Printers window right-click or tap and hold on your printer and select See what's printing.Ĭlick or tap the Printer tab, then untick Use Printer Offline from the menu. Hover the mouse over the icon that represents your product. For help with this step, see article How to open the Devices and Printers folder in Windows.Offline status may occur with network-capable printers like the Expression Home XP-820 where, after first setting up the printer on a USB connection, you then disconnect the USB cable and set it up as a network printer instead. Your printer may become Paused following an error with a print job. If Use Printer Offline is gray out, click Open As Administrator. Right-click the icon for your Brother machine > See whats printing > Printer > Use Printer Offline (removes the checkmark). Provided that the printer is connected and configured correctly, manually changing the printer's status will enable you to print again. STEP E (Windows): Check the printer status in the Devices and Printers window. Select this printer driver when printing.If the status of your printer or All-In-One is Offline or Paused you will be unable to print. If the status is idle, it means the printer driver is working correctly. If any other machines are connected, only turn the Brother machine on that you want to use. To check which printer driver is working, do the following: To print, select a printer driver that you know is working. This may lead to some copies of your printer driver not working correctly. Installed the same printer driver multiple times. STEP F (Windows): If a copy of your Brother machine's icon (For example: Brother (Copy 1)) is listed in the printer listĪ copy of your printer with the same printer name may be created if you:Ĭhanged the USB port on your computer which is connected to the Brother machine. switch YouTube from offline to online mode - Quora. ![]() Enter the password for an administrator and click Yes. How to turn offline printer online in Windows 7, Windows 8/8.1 and Windows 10. If Pause Printing is gray out, click Open As Administrator. Right-click the icon for your Brother machine > See what's printing > Printer > Cancel All Documents. Select your Brother machine, and then click Open print queue. STEP D (Windows): Delete all printer jobsĬlick Start > Settings > Bluetooth & devices > Printers & scanners. If the check mark is not on your Brother machine, right-click the icon for your Brother machine and select Set as default printer. ( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound > Devices and Printers. Make sure your Brother machine is selected to print in your application. Open the printer folder and make sure there is a check mark on your Brother machine's icon: STEP C (Windows): Make sure your Brother machine is set as the default printer STEP C: Check the following points applicable for your operating system If using a wireless connection, print the network configuration page to check the IP address. Untick that, and the printer should start showing as online again. Print the network configuration page to check the IP address. At the bottom you will see a checkbox saying something like SNMP Status Enable. If using an ethernet cable, make sure the cable is connected to both the printer and router/access point. Try connecting it directly to the computer and not via a hub. If using a USB cable, make sure the cable is connected to both the printer and computer. STEP B: Make sure the printer is connected to the computer If the LCD shows an error, troubleshoot the error to clear the issue indicated. An example would be "Paper Jam" or "Ink/Toner Empty". Go to Troubleshoot this hardware issue.Ĭheck the LCD for any error messages. NOTE: If you are unable to power on the machine, then this solution does not apply. Check if your printer is connected to the network. Step 4: Now select Restartfrom the dropdown list. Step 3: A list will appear on the screen containing all the services on your Windows PC. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. Type services.mscinto the text field and press Enter. Check the machine to see if it wakes from sleep mode. ![]() If your Brother machine's screen (hereinafter called LCD) is blank, the machine may not be powered on. ![]() STEP A: Verify the Brother machine is powered on and there are no errors Follow the steps below to resolve this issue:
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